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Frequently Asked Questions

M77 FAQ — all your questions answered right here

Here you'll find clear, straightforward answers to the most commonly asked questions about m77 — covering accounts, betting, casino games, and deposits.

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Account & Login

On the registration page Go. Enter your mobile number and password, then verify with an OTP. Your account will be ready in just 2 minutes. You must be 18 years of age or older.

Each person may only One account can be created. Creating multiple accounts will result in permanent suspension of all accounts and forfeiture of all balances.

On the login page Click on the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Use the OTP to set a new password. If you still have trouble, contact our support team.

KYC verification is required to make a withdrawal. Upload a photo of your National ID card or passport. Verification is usually completed within 24 hours.
KYC verification keeps your account secure and helps process withdrawals faster.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. Try again after 30 minutes or use "Password Reset". For extended lockouts, contact support.
Deposits & Payments

The following deposit methods are available on m77:
  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: DBBL, Dutch Bangla, Islami Bank, and more
  • Crypto: USDT (TRC20/ERC20), Bitcoin

Deposits via bKash/Nagad/Rocket typically take Within 5 minutes Credited. Bank transfers may take 1-3 hours. Crypto depends on confirmation time and typically takes 10-30 minutes.
Keep a screenshot after every deposit. If something goes wrong, send the transaction ID and screenshot to our support team.

The minimum deposit on m77 is just BDT 500. New members can enjoy a special bonus on their first deposit. For more details, Promotions Page See.

m77 does not charge any deposit fees. However, your payment provider (bKash, Nagad, etc.) may apply their own transaction charges. These fees are set by the payment provider, not m77.
Withdrawal

Withdrawal requests are typically processed within 1–24 hours Processing takes place within this period. Completing KYC verification speeds up the process. Weekends and peak hours may take slightly longer.

Minimum withdrawal amount BDT 1,000. You can withdraw up to BDT 200,000 per day. Winnings from bonuses can be withdrawn once the wagering requirements have been met.

Common reasons for withdrawal rejection:
  • KYC verification not completed
  • Wagering requirement for the bonus not met
  • Account name and payment account name do not match
Contact support for more details.
Always withdraw to an account in your own name. Withdrawals to third-party accounts are not permitted.
Bonuses & Promotions

New members on their first deposit 100% Welcome Bonus Receive. Free spins and cashback offers are also available right after registration. To view all promotions, On the Promotions page Go.

After receiving a bonus, you must wager a specified multiple of that bonus amount — this is called the wagering requirement. For example, a 10x wagering requirement means you need to wager BDT 10,000 on a BDT 1,000 bonus. Terms vary for each bonus — On the Promotions page Full details available.

Every day Login A daily bonus is automatically credited to your account when you log in. The more consecutive days you log in, the higher the bonus amount. A special reward is available for 7 days of consecutive logins.
Casino Games

m77 offers slots, Live Baccarat, Blackjack, Roulette, Poker, Dragon Tiger, and many more games. Live Dealer games let you play with real dealers in real time. On the Casino page, View all games.

Yes. All casino games on m77 are RNG (Random Number Generator) certified. Third-party auditors regularly verify game fairness, and Live games feature real dealers for full transparency.
m77 is a licensed platform. All game outcomes are fair and verifiable.

Fish Game is a separate category — an arcade-style game where you hunt fish of various sizes to win prizes. On the Fish Game page to browse all available games.
Sports Betting

Bet on 30+ sports including cricket, football, tennis, badminton, kabaddi, and basketball. All major tournaments are covered — IPL, BPL, FIFA World Cup, Champions League, and more. On the bet page View all markets.

Yes, m77 offers live betting. You can place bets in real time while a match is in progress, with live odds, score updates, and match statistics all available. Betting Page Track live matches from here.

Once a bet is confirmed, it generally cannot be cancelled. However, some markets offer a "Cash Out" option that lets you settle a bet at its current value before the event ends. If available, the Cash Out option will appear on the bet slip.
Security & Privacy

m77 keeps all your personal information secure with SSL encryption. Your data is never sold or shared with third parties. Our Privacy Policy Read on for full details.

Go to "Security" under Account Settings. Click "Activate 2FA" and add your mobile number or authenticator app. Once 2FA is enabled, an OTP will be required every time you log in.
Enabling 2FA significantly increases your account security. It is strongly recommended to keep it turned on at all times.

If you notice an unfamiliar login or transaction on your account:
  • Change your password immediately
  • Enable 2FA
  • Notify support and request a temporary account lock
Mobile App

The m77 app is on our Download Page can be downloaded directly from our site. Both Android APK and iOS versions are available. It is not on Google Play — install directly from our website.

To install apps from unknown sources on Android:
  • Your phone's Settings → Security Go to
  • "Unknown Sources" or "Install unknown apps" Activate
  • Download and install the APK file
m77's Official Only Download Page Download the APK from here. Downloading from third-party sites is not safe.

Yes, you can log in with the same account on both the app and the website. Your balance, bet history, and bonuses stay in sync across all devices, anytime.

Everything you need to know about m77

M77 is one of Bangladesh's most popular online betting and casino platforms. Thousands of active members enjoy Sports Betting, Live Casino, and fish games every day. Built with a mobile-first design, all features are easily accessible from your smartphone.

As a new member Register A welcome bonus is awarded as soon as you register. After that, you can earn daily login bonuses, weekly cashback, and special tournament prizes. On the Promotions page View all active offers.

Deposits & Withdrawals — What You Should Know

Depositing on m77 is completely safe and fast. You can deposit via popular mobile banking options like bKash, Nagad, and Rocket, as well as bank transfer and cryptocurrency. In most cases, deposits are credited to your account within just 5 minutes.

KYC verification is required for your first withdrawal. It's a one-time process — once verified, you won't need to do it again. Registering with accurate information makes the verification much faster.

Sports Betting — Where to Get Started

On the bet page You'll see a list of all live matches and ongoing events. Each match offers a variety of betting markets — match winner, over/under, handicap, corners, cards, and more. For beginners, it's best to start with small bets to get familiar with the markets.

In live betting, odds change every moment while the game is in progress. It is more thrilling but requires quick decision-making. On the Betting page You can track live matches.

Responsible Gaming

M77 is committed to responsible gaming. Set a budget and stick to it. Never chase losses with bigger bets. Take breaks and rest. For more information, visit our Responsible Gaming Read the page.

Contact support for assistance

If you can't find the answer to your question in the FAQ, reach out to our 24/7 live chat support. Our support team is available in Bangla. We're ready to help with any issues related to your account, payments, or games.

24/7 Live Support

Our support team is always ready to help with any issue. Assistance is available in Bangla.

Quick Fix

Issues resolved in an average of 5 minutes. Priority support available for urgent cases.

Read the Terms

To read the full terms and conditions, visit our Terms and Conditions See the page.

Safe & Trusted

A licensed and regulated platform. Your information and funds are fully secure.

Why m77 would you choose?

Thousands of Bangladeshi players enjoy m77 every day — find out why

Fast Deposits & Withdrawals

Deposit via bKash or Nagad in just 5 minutes. Withdrawals are processed within 24 hours.

30+ Sports Markets

From cricket and football to kabaddi — bet on all major local and international tournaments.

500+ Casino Games

Slots, Live Baccarat, Blackjack, Roulette — all in one place.

Exciting Bonuses

Welcome bonus, daily login bonus, cashback, and referral rewards.

Mobile App

The m77 app is available on Android and iOS. Play from anywhere, anytime.

Support in Bangla

24/7 support in Bangla. Get help in your native language whenever you need it.

Get started now — m77Join us at

Sign up, claim your welcome bonus, and start betting on your favourite game or sport today.

Register Now Log In Download the App
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