M77 (referred to as "we", "us", or "the Platform") is an international online betting and gaming platform. This Privacy Policy applies to all users of our website m77.bz and all associated services.
By registering, logging in, or using any of our services on m77, you are considered to have agreed to this Privacy Policy. Please read it carefully.
This Privacy Policy is part of our
Terms and Conditionsworks in conjunction with. Together, both documents form the legal basis of your relationship with m77.
We adhere to international data protection standards. Safeguarding your privacy is an integral part of how we do business.
We collect various types of information to deliver our services on the m77 platform. A detailed breakdown of what we collect is provided below:
| Data Type |
Example |
Requirements |
| Identity Information |
Full name, date of birth, national ID number |
Mandatory |
| Contact Information |
Mobile number, email address |
Mandatory |
| Financial Information |
BKash/Nagad number, bank account details |
Mandatory |
| KYC Documents |
National ID photo, passport, selfie |
For Withdrawals |
| Transaction History |
Deposits, Withdrawals & Bet Records |
Automatically |
| Device & Technology |
IP address, browser type, device ID |
Automatically |
We never collect or store your full payment card number or banking password.
M77 collects your information through several methods. Here's what you should know about each one:
- Directly from you: You provide information directly when filling out the registration form, uploading KYC documents, or contacting support.
- Automatically: When you use the platform, technical information is collected via cookies, log files, and pixel tracking.
- From Third Parties: Some information may be received from payment processors, identity verification services, and fraud prevention providers.
- From Public Sources: Publicly available information may be used to verify suspicious activity.
We never collect sensitive personal data without your knowledge or consent.
We use your information for specific, legitimate purposes. Here's how your data is used on m77:
- Account Management: To manage registration, verification, login, and account security.
- Payment Processing: Financial information is used to process deposits and complete withdrawals.
- Legal Compliance: To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
- Fraud Prevention: To detect suspicious activity and prevent multiple accounts.
- Service Improvement: To personalize your platform experience and inform the development of new features.
- Contact: To send important updates, promotional offers, and provide customer support.
- Responsible Gaming: To detect problem gaming patterns and provide timely support.
We never sell your data to third parties or use it for marketing without your consent.
M77 does not sell your personal data to third parties. However, limited information may be shared in the following specific circumstances:
- Payment Processor: Required information is shared with bKash, Nagad, Rocket, and banking partners to process transactions.
- KYC Service Provider: Limited data may be shared with licensed third parties for identity verification purposes.
- Game Provider: Game results and session data are processed with the game software provider.
- Regulatory Authority: Government or licensing authorities may be provided with information to meet legal compliance requirements.
- Law Enforcement: Information may be disclosed in response to a court order or official investigation.
In any agreement with third parties, we ensure they keep your information confidential and use it only for the specified purposes.
M77 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help enhance your experience.
Types of cookies we use:
- Essential Cookies: Essential for keeping login sessions active and maintaining security.
- Performance Cookies: Helps analyze page load times and user behavior.
- Functionality Cookies: Remembers your preferences such as language and theme.
- Analytics Cookies: Reviews traffic and usage patterns to improve the platform.
You can disable cookies through your browser settings, though this may affect some platform functionality.
M77 follows the highest industry security standards to protect your data. Our security measures include:
- 256-bit SSL Encryption: All data transfers occur through encrypted channels.
- Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
- Firewall Protection: Advanced firewalls are active at the server level.
- Regular Security Audits: Regular security audits are conducted by independent third-party experts.
- Restricted Access: Only authorized personnel have access to your personal information.
No method on the internet is 100% secure. If you notice any suspicious activity on your account, please contact our support team immediately.
How long we retain your data depends on its type and applicable legal requirements:
- Account Information: Retained for the lifetime of the account and up to 5 years after closure.
- Financial Transaction Records: Retained for a minimum of 7 years in accordance with international financial regulations.
- KYC Documents: Retained for up to 5 years after account closure as required by law.
- Communication Logs: Support tickets and chat records are retained for up to 3 years.
- Cookies & Session Data: Session cookies are deleted when the browser is closed; persistent cookies last for a maximum of 12 months.
Once the retention period ends, your data is securely deleted or anonymized so that it can no longer be linked to you.
As an m77 user, you have the following rights regarding your data:
- Right to Know: You may request to see what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request that your data be deleted under certain circumstances.
- Right to Restrict Processing: You can opt out of having your data used for certain specific purposes.
- Right to Object: You can object to your data being used for marketing purposes.
- Right to Portability: You may request a copy of your data in a structured format.
To exercise any of these rights, contact our support team. We will respond to your request within 30 days, except where legal retention obligations apply.
M77 is an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18.
Age verification is mandatory at registration. If we become aware that a minor is using our platform, we will immediately close the account and delete all associated data.
If you believe a minor is using our platform, please notify us immediately. For more details, see our Responsible Gaming Visit the page.
This Privacy Policy may be updated from time to time due to business changes, the introduction of new services, or legal requirements.
For significant changes, we will notify you via your registered email or a platform notification. The update date is always displayed at the top of the page.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.
Frequently Asked Questions
Answers to the Most Frequently Asked Questions About Our Privacy Policy
No. m77 never sells your personal information to third parties. Limited data is shared with specific partners only for payment processing, identity verification, and legal compliance — and strictly under confidentiality agreements.
Yes, you can request the deletion of your data. However, financial transaction records and KYC documents are retained for a specified period due to legal obligations. To submit a request, please email our support team.
Your password is never stored in plain text. It is encrypted using industry-standard bcrypt hashing, which means no one on our team can ever see it.
Disabling essential cookies may affect login sessions and security features. Analytics and marketing cookies can be turned off without impacting the core functionality of the site.
In the event of any data breach or security incident, we will notify affected users and the relevant regulatory authorities within 72 hours. We will take immediate steps to minimize harm and conduct a full investigation.